iTunes Store Tips

5661Buy or download items from the iTunes Store

Buy or download an item

  1. To go to the store, click iTunes Store near the top center of the iTunes window.

    iTunes Store selected in the iTunes navigation bar
  2. When you find the item you want, click the button to download it (depending on the item, the button might say Buy, Free, Subscribe, a specific price, or something else).

    A button displaying a price

To preview an item before purchasing, move the pointer over the item and click the Preview button Play icon inside a circle.

Choose the format for movies and TV shows

Some movies and TV shows are available in HD (high definition) format. Of these, some are available in both 1080p and 720p formats. You can choose which format you prefer to download—for example, you might choose 720p if you have limited space or you want items to download faster.

If you want to watch HD movies and TV shows on a computer display doesn’t support HD, you can set iTunes to play them in standard definition.

  • Choose which format is downloaded to your iTunes library: Choose iTunes > Preferences, click Store, then click the “When downloading High Definition videos, prefer” pop-up menu and choose an option.

  • Watch HD movies and TV shows on your computer in standard definition: Choose iTunes > Preferences, click Playback, then click the Preferred Video Version menu and choose Standard Definition.

TV shows

You can buy individual episodes or entire seasons (buying an entire season at once can cost less). If you buy an entire season, you have these options (not all are available for all shows or in all countries):

  • Season Pass: For a season in progress. All available episodes are downloaded to your iTunes library; new episodes are downloaded when they become available.

    Important: When new episodes become available, you’re notified via email. To download a new episode, click the link in the email. If you buy a season pass and then buy an individual episode, you’re charged again for the episode.

  • Buy All Episodes: For a season in progress. Purchases all available episodes for the current season, but not new episodes.

  • Multi-Pass: For shows that don’t have traditional “seasons” (for example, news programs). The latest episode is downloaded; each remaining episode is downloaded when it becomes available.

  • Buy Season: For a completed season. Purchases and downloads all episodes.

Many shows are available for download and purchase the day after they air; some shows may not be available for a few days.

Audiobooks

You can listen to audiobooks on your computer or your iPod touch, iPhone, or iPad.

Many audiobooks provide a sample you can listen to before you buy the book. Samples are downloaded only to your device.

Spoken program files purchased from the iTunes Store end in “.m4b.”

Mobile apps and games

The App Store is a section of the iTunes Store. You can download apps to your computer and sync them to your iPod touch, iPhone, or iPad.

You can use apps and play the games only on your device, not on your computer. Some apps might not work on all devices.

 

Rent movies from the iTunes Store

You can rent and play movies from the iTunes Store on your computer, iPod, iPhone, or iPad. If you have an Apple TV, you can use it to rent items and play them on your home theater system.

A rented item expires 30 days after you rent it or 24 hours after you begin playing it, whichever comes first. Expired rentals are deleted automatically.

Note: If you plan to watch a rental using Apple TV, you’ll get the best-quality video by renting it using your Apple TV. HD movies rented using Apple TV can’t be transferred to another computer or device. For more information, see the documentation for your Apple TV.

Rent items from the iTunes Store using your computer

  • When you find a movie you want to rent, click Rent Movie (if you don’t see this button, the item isn’t available for rent).

    Rent button

The rental downloads to your iTunes library.

Note: Prices shown are for illustration purposes only. Actual prices and currencies vary according to item and country.

Transfer rentals from your iTunes library to your iOS device or Apple TV

You can transfer rented movies from your computer to your iPod touch, iPhone, iPad, or Apple TV, if your device can play the rented item. If you have iPhone 3GS (or earlier) or iPod touch (third generation or earlier), you can also transfer rentals from your device to your computer.

  1. Connect your device to your computer.

  2. Click the device button, then click Movies.

    A picture of the device button with Movies selected in the sidebar
  3. Select the rented item.

  4. Click Move.

Note: Some movies in the iTunes Store are available for rent in HD-quality format. You can only transfer HD rentals to iOS devices that can display HD content.

For information about renting movies using your device, see the documentation for the device.

Note: These terms apply to U.S. rentals. Rental terms vary among countries.

 

Download podcasts

Podcasts are free shows that you can download and play just like you would a radio or TV show. You can download individual podcast episodes, or you can subscribe so that new episodes are automatically downloaded as they become available.

You can also create podcast stations with the podcasts you subscribe to—for example, you could group all podcasts about personal finance into a station. You can have the podcasts in your station play in any order you choose, and the stations are automatically updated when new episodes become available.

If you have a free iCloud account, your podcast subscriptions, stations, and current play position sync to the Podcasts app on your iOS devices.

Download or subscribe to a podcast

  • Download a podcast from the iTunes Store: Click the Podcasts button Podcasts icon and click iTunes Store.

    iTunes Store selected in the iTunes navigation bar

    When you find a podcast you want to download, do one of the following:

    • Download a single episode: Click the Free button next to the episode.

    • Subscribe to the podcast: Click Subscribe.

      iTunes downloads the most recent episode.

  • Subscribe to a podcast without using the iTunes Store: Choose File > Subscribe to Podcast, then enter the podcast’s Internet address. You can usually find the address on that podcast’s webpage.

Update or unsubscribe from a podcast

  1. Click the Podcasts button Podcasts icon near the top left of the iTunes window (if you don’t see it, click The More button, three dots in a row).

  2. Do one of the following:

    • Update your podcast subscriptions: Select a podcast and click Refresh near the bottom left of the window. All currently available episodes of the podcasts you subscribe to are displayed.

    • Stop or resume a podcast subscription: Select the podcast, click Gear icon, then click Off or On next to Subscribed.

If you have a problem subscribing to a podcast

  • If a podcast episode doesn’t download to iTunes, the website that provides that podcast may be offline or busy. To try downloading again, click the Podcasts Podcasts icon button, Control-click a podcast or episode, and choose Refresh Podcast.

  • If you subscribe to a podcast by entering its URL and the podcast doesn’t download, you may have entered an incorrect URL. Check the podcast webpage for the correct URL.

  • Some podcasts on the Internet may use files that are incompatible with iTunes. For more information, contact the podcast producer.

Choose your default podcast settings

You can choose default settings that apply to all podcasts, such as how many episodes of each podcast are saved, and when they’re deleted.

  1. Click the Podcasts button Podcasts icon near the top left of the iTunes window (if you don’t see it, click The More button, three dots in a row).

  2. Click My Podcasts, then click Defaults near the bottom left of the window.

  3. Choose the settings you want:

    • Refresh: Choose how often to check for new episodes.

    • Limit Episodes: Choose the maximum number of episodes to keep.

    • Download Episodes: Choose On to automatically download new podcast episodes when they become available.

    • Delete Played Episodes: Choose On to have iTunes delete podcasts after you’ve played them.

  4. Click OK to save your changes.

Choose settings for individual podcasts

Each podcast you subscribe to can have its own settings. Settings you choose for an individual podcast override your default podcast settings.

  1. Click the Podcasts button Podcasts icon near the top left of the iTunes window (if you don’t see it, click The More button, three dots in a row).

  2. Select a podcast, then click Gear icon.

  3. Choose the settings you want:

    • Play: Choose the order in which episodes are played.

    • Sort Order: Choose the order in which episodes are sorted.

    • Subscribed: Click Off to pause your subscription to the podcast; click On to resume.

    • Limit Episodes: Choose the maximum number of episodes to keep.

    • Download Episodes: Choose On to automatically download new podcast episodes when they become available.

    • Delete Played Episodes: Choose On to have iTunes delete podcasts after you’ve played them.

  4. Click Done to save your changes.

Create a podcast station

  1. Click the Podcasts button Podcasts icon near the top left of the iTunes window (if you don’t see it, click The More button, three dots in a row).

  2. Click My Stations.

  3. Click New near the bottom left of the iTunes window.

  4. Type a name for the station.

  5. Do one of the following:

    • Add podcasts to the station: Click Empty circle next to the podcasts you want to include, so a checkmark Checkmark in blue circle appears next to them.

    • Add all podcasts you subscribe to: Click On next to “Include all podcasts.”

  6. To customize the settings for the station, click the Settings button Gear icon.

    • Play Order: Choose what order the episodes in the station play in.

    • Include: Choose how many episodes to include in the station.

    • Media Type: Choose whether to include audio podcasts, video podcasts, or both.

    • Unplayed only: Select to include only episodes you haven’t played yet.

    • Group by Podcast: Select to organize the station by podcasts.

    Your settings apply to all podcasts included in the station.

  7. Click Done.

To view a station, click My Stations, then click the station in the list on the left. To play the station, click Play button.

 

Download educational media from iTunes U

iTunes U is a part of the iTunes Store that features free lectures, language lessons, audiobooks, and more, which you can download and enjoy on your iPod, iPhone, iPad, or computer. iTunes U is available to everyone, and offers more than 100,000 educational audio and video files from top universities, museums, public media organizations, and other cultural institutions from around the world.

If you have a free iCloud account, your iTunes U courses, notes, and current play position sync to the iTunes U app on your iOS devices.

Download courses and lessons from iTunes U

  1. Click the iTunes U button A button that looks like a mortarboard near the top left of the iTunes window (if you don’t see it, click The More button, three dots in a row).

  2. Click iTunes Store.

  3. When you find a course or lesson that interests you, do one of the following:

    • Subscribe to a course: Click Subscribe Free. iTunes downloads the most recent lesson.

    • Download a lesson: Click the Free button next to the lesson.

Some iTunes U courses might use materials that need to be purchased, such as books and videos.

Update or unsubscribe from an iTunes U course

  1. Click the iTunes U button A button that looks like a mortarboard near the top left of the iTunes window (if you don’t see it, click The More button, three dots in a row).

  2. Do one of the following:

    • Update your course materials: Select a course and click the Refresh button Curved arrow next to the course title. All currently available lessons from the courses you subscribe to are displayed.

    • Unsubscribe from a course: Control-click a course and choose Unsubscribe Collection.

Choose your default iTunes U settings

  1. Click the iTunes U button A button that looks like a mortarboard near the top left of the iTunes window (if you don’t see it, click The More button, three dots in a row).

  2. Click the Settings button Gear icon, then click Defaults.

  3. Choose the settings you want:

    • Check for new materials: Choose how often to check for new lessons.

    • Materials to Keep: Choose the maximum number of lessons to keep.

    • Automatically Download: Choose whether you want new lessons to be downloaded automatically when they become available. If you don’t want lessons to download automatically, choose Off.

  4. Click OK.

Choose settings for individual iTunes U courses

Each course you subscribe to can have its own settings.

  1. Click the iTunes U button A button that looks like a mortarboard near the top left of the iTunes window (if you don’t see it, click The More button, three dots in a row).

  2. Select a course, click the Settings button Gear icon and choose the settings you want:

    • Keep: Choose the maximum number of lessons to keep.

    • Download: Choose which lessons to download.

    • Sort Order: Choose the order in which lessons are sorted.

    • Play: Choose the order in which lessons are played.

  3. Click Done.

If you don’t choose settings for a course, your default settings will apply.

Give music and video

If you have an Apple ID, you can purchase the following gifts from the iTunes Store:

  • Gift certificate: Recipients can use gift certificates toward the purchase of anything in the iTunes Store (unless you restrict access to items with a Parental Advisory Label).

  • Allowance: Recipients can use allowances toward the purchase of anything in the iTunes Store (unless you restrict access to items with a Parental Advisory Label). You can change the amount of an allowance or cancel it at any time. Just sign in to the iTunes Store and click View Accounts.

  • Specific items: Songs, albums, videos, apps, audiobooks, and more

You can also buy prepaid iTunes Gift Cards from the iTunes Store and select retailers. (For more information, visit the iTunes website.)

You can use a gift certificate, allowance, or gift card only in the iTunes Store for the same country in which the certificate was purchased.

Give music and video

  • Buy a gift certificate or set up an allowance: On the iTunes Store homepage, click Send iTunes Gifts (below Quick Links). To set up an allowance, click Learn More About Gifting, click Set Up an Allowance (you might need to scroll down to see it), and follow the onscreen instructions.

  • Give a specific song or album from the iTunes Store: Click the arrow next to the Buy button, choose Gift This from the pop-up menu, and follow the onscreen instructions.

 

Redeem an iTunes allowance, gift certificate, or Gift Card

If you received an iTunes Store allowance, gift certificate, iTunes Gift Card, or promotional code, you can use it to buy songs, videos, or audiobooks from the iTunes Store.

You need to set up an Apple ID before you can redeem anything in the iTunes Store. You don’t need to enter credit card information to redeem only the amount of a gift certificate or card.

Use an iTunes allowance, gift certificate, or iTunes Gift Card

  1. Click your name to the left of the Search field and choose Redeem. If you don’t see your name, click Sign In.

    The Account menu, with Redeem chosen
  2. Follow the onscreen instructions.

The amount in your account appears in the Account pop-menu, below your account name. When youmake purchases, the amount changes to show how much money remains in your account.

You can use a gift certificate only in the iTunes Store for the same country in which the certificate was purchased.

 

Create an iTunes Store Wish List

You can create a Wish List of items you’d like to purchase from the iTunes Store at a later date. Your account is not charged until you purchase an item.

Only you can see your Wish List.

Create a Wish List or add items to it

  1. When you find an item in the iTunes Store you want to add to your Wish List, click the arrow to the right of the Buy button.

    Arrow next to Buy button
  2. Choose Add to Wish List from the menu that appears.

View, purchase, or remove items from your Wish List

  1. Click your name to the left of the Search field and choose Wish List. If you don’t see your name, click Sign In.

    The Account menu, with Wish List chosen
  2. Do either of the following:

    • Purchase an item on your Wish List: Click the Buy button (or the button showing the price) next to the item.

      To make sure a song is the one you want, you can listen to a preview (a 30- or 90-second portion of the song) by double-clicking the song title or clicking the Preview button Play icon inside a circle for the song.

    • Remove an item from your Wish List: Select the item or move the pointer over it, then click the Delete button Delete icon, an X inside a gray dot.

The Wish List page also includes lists of all items you’ve previewed in the iTunes Store or using Siri on your iOS device.

 

Pre-order items from the iTunes Store

If an item isn’t yet available, you may be able to pre-order and then download it when it becomes available. You’ll receive an email the same day it becomes available to let you know when you can download the item.

Pre-order, download, or cancel an item

  • Pre-order an item: Click the Pre-order button next to the item. When the item is available for download, you receive an email notice. You aren’t charged for the item until you download it.

  • Download a pre-ordered item: Click the link in the email notice or open iTunes and choose Store > Check for Available Downloads.

  • View, cancel, or see the expected release dates for pending pre-orders: Choose Store > View Account, and click Manage Pre-orders.

Some albums or collections you can pre-order include a song that’s available to download immediately. When you pre-order these items, the available song is downloaded and you’re charged only for that song. When you download the rest of the album (after you’re notified it’s available), you’re charged for the rest.

 

Purchase tagged radio songs

iTunes Tagging lets you “tag” songs you hear on the radio, then preview and purchase them later on the iTunes Store. iTunes Tagging is available only on iPod nano (5th generation) and on some third-party FM radios.

If you have an iPod nano, your tagged songs are added to iTunes when you sync your device (see instructions below). To add tagged songs to iTunes from a third-party radio, you first need to sync them from your radio to your iPod. For more information, see the documentation that came with your radio.

To learn how to tag songs, see the documentation for your radio or device.

Transfer tagged song information to iTunes

  1. Connect your device to your computer and click the device button near the top left of the iTunes window.

    The device button selected near the top of the iTunes window.
  2. Click Sync.

    Information about and links to the iTunes Store for your tagged songs are transferred to iTunes on your computer, and appear in Playlists, in a playlist called Tagged.

Preview and purchase tagged songs

Some tagged songs might not be available for purchase, and some songs might be available for purchase only as part of an album.

  1. Click the Music button Button that looks like a musical note near the top left of the iTunes window, and click Playlists.

  2. To see a list of your tagged songs, select the Tagged playlist.

    To hear a 30-second preview of a song before purchasing it, double-click the song’s title or click the Preview button Play icon inside a circle for the song.

  3. Click Buy to purchase the song.

    If no Buy button appears, click View. The song’s album page opens in the iTunes Store.

 

Download previous purchases from the iTunes Store

If you’ve purchased items from the iTunes Store, you can download most of them to your devices andauthorized computers (up to 10 total). This is a great way to add items to your devices without having tosync or copy files, and lets you replace iTunes files you accidentally lose or delete.

You can also check for purchases that haven’t been downloaded to your computer, or have iTunes check for them automatically. This is useful, for example, if a download is interrupted.

To find out how to download previous purchases to your iPod touch, iPhone, or iPad, see the documentation for your device.

Download previous iTunes Store purchases to an authorized computer

  1. Click your name to the left of the Search field and choose Purchased. If you don’t see your name, click Sign In.

    The Account menu, with Purchased chosen
  2. In the page that appears, select a category.

    iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.

    If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.

    To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.

  3. To download an item, click its Download button Cloud with an arrow pointing down .

    To download all available items, click Download All.

Make sure all your purchases have been downloaded

  1. Make sure you’re connected to the Internet.

  2. In iTunes, choose Store > Check for Available Downloads.

  3. Enter your Apple ID and password (if requested), and click Check.

    Purchases not yet on your computer are downloaded.

Set iTunes to check for purchases automatically

  1. Choose iTunes > Preferences and click Store.

  2. Select “Always check for available downloads.”

Tip: You can also download previously purchased music, movies, and TV shows by clicking the Download button Cloud with an arrow pointing down next to an item in your iTunes library. If you don’t see the Download button next to previous purchases, choose iTunes > Preferences, click Store, and select “Show iTunes in the Cloud purchases.”

Note: Some types of previously purchased content might not be available in some countries. Previous purchases may be unavailable if they are no longer on the iTunes Store.

Manage your iTunes Store account

To buy items in the iTunes Store, you need one of the following:

  • An Apple ID. If you’ve purchased items from the Apple Online Store, bought an iPhoto book, or have an iCloud account, then you have an Apple ID. If you don’t have one, you can set one up using iTunes.

  • An AOL account.

    Note: AOL accounts can’t be used in some countries. Check with your country’s iTunes Store for more information.

Set up a new Apple ID

  • Choose Store > Create Apple ID, and follow the onscreen instructions.

If you have a PayPal account, you can use that as your payment method when you enter your credit card information. (PayPal isn’t accepted for payment in some countries.)

Sign in to or out of the iTunes Store

After you set up an Apple ID (or if you’re using an existing AOL account instead), you can sign in to theiTunes Store to buy music and video, view or change your account information, and see your purchase history.

When you finish using the store, you can sign out to prevent anyone else who has access to your computer from making purchases using your account.

Do one of the following:

  • Choose Store > Sign In (or Sign Out).

  • Click Sign In near the top right of the iTunes window (or click your name and choose Sign Out).

    The iTunes Store sign in button

Change your account information

You can change your Apple ID name, password, or billing information at any time.

  1. Choose Store > View Account, and sign in.

  2. Click Edit.

  3. Make your changes, and click Done.

Your changes take effect immediately, and apply to all apps in which you use your Apple ID.

If you have an AOL account, changes you make in iTunes don’t affect your AOL account on the AOL service. For example, if you change your password in iTunes, the password you use to log in to the AOL service doesn’t change.

View your purchase history

Items you purchase from the iTunes Store are added to the Purchased playlist in iTunes. However, because you can add items to or remove items from this list, it might not be accurate. You can see a list of all your iTunes Store purchases.

  1. Choose Store > View Account, and sign in.

  2. In the Account Information window, click See All (below Purchase History).

    The purchase history shows purchases made using this account, with your most recent purchases shown first.

  3. To view details of previous purchases, click the arrow to the left of the order date.

If your purchase history seems incomplete, make sure you’ve clicked the arrow next to each previous purchase to see all your purchase history information.

If your purchase history seems to be incorrect, or you believe you’ve been charged for an item you didn’t buy, visit the iTunes Store Support website.

If you delete the Purchased playlist, iTunes creates a new one when you buy an item from the iTunes Store.

 

Share iTunes Store purchases with Family Sharing

With Family Sharing, up to six family members can download each other’s iTunes Store purchases to their own computers and devices. Family members can also hide their purchases so others can’t download them.

To use Family Sharing, one adult family member (the organizer), sets up the family and agrees to pay for all purchases. To control spending by kids, the organizer can require approval for any purchases or free downloads requested by non-adult family members.

Family Sharing requires iCloud and OS X Yosemite v10.10 or later. Each family member needs a separate Apple ID.

Set up Family Sharing

  1. Choose Apple menu > System Preferences, then click iCloud.

  2. Click Set Up Family, then follow the onscreen instructions.

View and download other family members’ iTunes Store purchases

  1. Click your name to the left of the Search field and choose Purchased. If you don’t see your name, click Sign In.

    The Account menu, with Purchased chosen
  2. Click your name near the top-left corner (next to Purchased), then choose a family member to view his or her purchases.

  3. To download an item, click its Download button Cloud with an arrow pointing down .

Hide your iTunes Store purchases

Family members can hide their individual iTunes Store purchases from other family members.

  1. Click your name to the left of the Search field and choose Purchased. If you don’t see your name, click Sign In.

    The Account menu, with Purchased chosen
  2. Click a content type.

    A list of purchases for the selected content type appears.

  3. Move the pointer over the item you want to hide and click Delete icon, an X inside a gray dot, then click Hide.

To see purchases you’ve hidden, choose Store > View Account, sign in, and click Manage to the right of Hidden Purchases (below iTunes in the Cloud). To make a hidden item visible again, click the item’s Unhide button.

Require approval for purchases and downloads

After you set up Family Sharing, you can require parental approval for all purchases and downloads by any family member who isn’t an adult.

  1. Choose Apple menu > System Preferences, then click iCloud.

  2. Click Manage Family.

  3. Select a family member, then select Ask to Buy.

  4. Click Done.

When the family member tries to make a purchase or requests a download, a notification is sent to the organizer, who can approve or decline the request.

Family Sharing is designed to be used by a single family (adults and children). You can be part of only one family group at a time, and may switch to a different family group only twice per year. Features may vary based on country.

 

Authorize a computer to play iTunes Store purchases

To play many purchases from the iTunes Store, you must authorize your computer using your Apple IDand password. (Authorization helps protect the copyrights of the purchased items.)

You can authorize up to five computers (Mac, Windows, or both) at a time. To play a purchased item on a sixth computer, you need to deauthorize another one. An iPod, iPhone, iPad, or Apple TV doesn’t count as a computer.

You can also authorize up to three computers to play items purchased from the Audible website (audible.com). Audible is a third-party company that sells audiobooks and other spoken programs.

You can authorize or deauthorize a computer at any time. Be sure to deauthorize a computer before you sell it or give it away.

Authorize or deauthorize a computer

Do any of the following:

  • Authorize a computer to play iTunes Store purchases: Choose Store > Authorize This Computer.

  • Deauthorize a computer: Choose Store > Deauthorize This Computer.

  • Deauthorize a computer to play spoken programs purchased from the Audible website: Choose Store > Deauthorize Audible Account.

  • If you forgot to deauthorize a computer you no longer own, and you have five authorized computers:You can deauthorize all your authorized computers at once. You can use this method once a year.

    Sign in to the iTunes Store, choose Store > View Account, and click Deauthorize All. If you don’t see this option, it’s because you have fewer than five authorized computers.

 

Usage rights for iTunes Store purchases

Movies, TV shows, and certain other items purchased from the iTunes Store are protected by Digital Rights Management (DRM). These protected purchases can be:

  • Played on up to five authorized computers

  • Synced with your iPod, iPhone, or iPad

  • Synced with or streamed to your Apple TV

All songs offered by the iTunes Store now come without DRM protection. These DRM-free songs, callediTunes Plus, have no usage restrictions and feature high-quality 256 kbps AAC encoding.

If you have older iTunes Store purchases that are now available as iTunes Plus downloads, you may upgrade your existing purchases. To do so, visit the iTunes Store and follow the onscreen instructions.

 

If you have trouble using the iTunes Store

If you’re unable to browse, sign in to, or buy music from the iTunes Store

Try the following:

  • If you see a message that your computer can’t connect to the iTunes Store, click another item (Podcasts, for example) and click iTunes Store again. If it still doesn’t connect, make sure your Internet connection is working—open a web browser and visit a website. If your Internet connection is OK, there may be a problem with the iTunes Store. Try visiting the store again later.

  • Make sure your computer’s date, time, and time zone are set correctly in Date & Time preferences. Choose Apple menu > System Preferences, and click Date & Time.

  • Make sure your account information is accurate and that you don’t need to correct a problem with a previous purchase. Enter the iTunes Store, click your account name at the top of the iTunes Store window, and sign in to your account. To verify your account information, click Edit Account Info and Edit Payment Information.

  • If you’re having trouble signing in to the store using your AOL account, your AOL account might not work with the iTunes Store in your country. Only U.S. and U.K. customers can sign in using their AOL accounts.

  • Make sure the iTunes Store is available in your country. For more information, visit the iTunes website.

  • If you can’t find the song or album you’re looking for, it may not be available for sale. Visit theRequest Music webpage, and then visit the iTunes Store at a later date to see if the song or album is available.

 

Sync iPod, iPhone, or iPad

To add items on your computer to your iPod, iPhone, or iPad, you sync them using iTunes. You can have iTunes sync items automatically (which is the quickest option), or drag items to your device manually (which gives you more control)—or you can do both. You can also remove items from your device automatically or manually.

For more information about syncing, see Syncing overview.

Select items to sync automatically

  1. Connect your device to your computer and click the device button near the top left of the iTunes window.

    The device button selected near the top of the iTunes window.
  2. Select the type of content you want to sync (for example, Music or Apps) in the sidebar on the left.

    The device button selected near the top of the iTunes window.
  3. Select the Sync checkbox, then select the items you want to sync automatically each time you connect your device.

    Click a button to select the kind of content you want to sync, then select the sync checkbox and select the items you want to sync automatically
  4. Repeat steps 2 and 3 for each type of content you want to include on your device.

    The bar at the bottom of the window shows how much space will remain on your device after you sync.

    Move the pointer over the bar to view details about the content you're syncing, and see how much space is left for more content
  5. By default, iTunes syncs your device whenever you connect it to your computer. If you want to have iTunes ask you before syncing, do one of the following:

    • Require a prompt before syncing this device: Click Summary, then deselect “Open iTunes when this [device] is connected.”

    • Require a prompt before syncing all devices: Choose iTunes > Preferences, click Devices, and select “Prevent iPods, iPhones, and iPads from syncing automatically.”

  6. When you’re ready to sync, click Apply.

Tip: To automatically sync a connected device at any time, choose File > Devices > Sync [device name].

WARNING: If you delete an automatically synced item from your iTunes library, the deleted item is removed from your device the next time you sync.

Add items to your device manually

You can manually add music, movies, TV shows, apps, podcasts, and iTunes U lessons to your device. You can’t manually add photos, books, contacts, or other info.

  1. Make sure your device is connected.

  2. From anywhere in your iTunes library, begin dragging the items you want to add.

    A pane with a list of connected devices appears on the left.

  3. Drag the items to your device in the list until a blue border appears.

    A screenshot of an album being dragged to a device, the device is highlighted

    The items are added to your device.

Keep items from being automatically synced

If there are some items you never want synced (for example, if they’re too big to fit on your device), you can keep them from being synced.

You can also turn off automatic syncing for music, movies, and TV shows. You must do this if you want to sync iPod classic, iPod nano, or iPod shuffle with more than one iTunes library, or automatically fill your device with songs using Autofill (see the next task, below).

  1. Connect your device to your computer.

  2. Click the device button, then click Summary.

    A picture of the device button with Summary selected in the sidebar
  3. Do any of the following:

    • Keep individual items from being synced: Select “Sync only checked [items].” Then, deselect the checkbox next to any items in your iTunes library that you don’t want synced.

    • Turn off automatic syncing for music, movies, and TV shows: Select “Manually manage music and videos.”

  4. Click Apply.

WARNING: If you turn off automatic syncing on your device, adding books for the iBooks app on your device erases all your other content. You should add books to your device only when automatic syncing is on.

Fill your device with a random selection of songs using Autofill

If you don’t want to always hear the same music on your device, you can have iTunes fill it with a random selection of songs by using Autofill.

To use Autofill, you must turn off automatic syncing for music and videos (see instructions above).

  1. Connect your device to your computer and click the device button near the top left of the iTunes window.

    The device button selected near the top of the iTunes window.
  2. Click On My Device.

    On My Device selected in the iTunes navigation bar
  3. Select Music in the sidebar on the left.

    Arrow pointing at Music on the left side of the iTunes window
  4. Choose which songs you want to sync from the Autofill pop-up menu at the bottom of the Music pane.

    Menus for Autofill
  5. To adjust Autofill settings, click Settings.

    Autofill Settings window
  6. When you’re done, click OK.

  7. Click Autofill, then click Sync.

Each time you use Autofill, iTunes adds different songs to your device.

Remove items from your device

Make sure your device is connected, then do one of the following:

  • Remove an item that was synced automatically: Do any of the following, then sync your device:

    • Deselect the checkbox for the item in your iTunes library, and select “Sync only checked [items]” in the Summary pane.

    • If the item was added because it’s part of a synced playlist, remove the item from the playlist.

    • Change your sync settings to keep the item from being synced.

  • Remove an item that was added manually or using Autofill: Click On My Device, select an item (or items), press the Delete key, and click Delete.

The types of content you can sync depends on your device. For more information, see the documentation for your device.

You can sync multiple devices with your iTunes library, and use different settings for each device.

Important: Before disconnecting iPod classic, iPod nano, or iPod shuffle from your computer, click the Eject button The eject button.

 

Sync your device over a Wi-Fi network

If you’re on a Wi-Fi network, and have iOS 5 (or later) installed on your iPod touch, iPhone, or iPad, you can sync your device (add items to it from your computer) without connecting it to your computer (if your computer and device are connected to the same network).

When you sync automatically over Wi-Fi, your device uses the same sync settings you chose for syncing using a cable.

Turn on Wi-Fi syncing

  1. Connect your device to your computer.

  2. Click the device button, then click Summary.

    A picture of the device button with Summary selected in the sidebar
  3. Select the checkbox for “Sync with this [device] over Wi-Fi.”

  4. Click Apply.

When you disconnect your device from your computer, the icon for your device still appears in iTunes unless you click the Eject button Eject icon.

If you click Eject, the icon for your device is removed, but Wi-Fi syncing remains turned on. The icon for your device reappears the next time you open iTunes (if your computer and device are connected to the same WI-Fi network).

Sync your device over Wi-Fi

Here are ways to sync wirelessly when your device is on the same Wi-Fi network as your computer (the computer must be turned on):

  • Connect your device to a charger and plug it in to an electrical outlet. Syncing begins automatically.

  • In iTunes, click the icon for your device, and click the Sync button.

  • On your device, choose Settings > General > iTunes Wi-Fi Sync, and tap Sync Now. You can use your device while it’s syncing over Wi-Fi.

Note: To restore your device’s iOS software and revert it to its factory settings, you must connect the device to your computer.

You can sync a device wirelessly with multiple computers, but each type of content can be synced with only one computer.

Syncing over Wi-Fi is slower than syncing over a cable. If you connect a device to your computer while the device is syncing over Wi-Fi, syncing continues over the cable. If you disconnect the device’s cable from the computer while syncing, syncing stops, even if Wi-Fi syncing is on.

 

Sync and organize iOS apps

In addition to downloading apps directly to your iOS device from the App Store, you can download the apps to your computer and use iTunes to sync them to your iPod touch, iPhone, or iPad.

If you have an iPod touch or iPhone with iOS 4 or later, or an iPad with iOS 4.2 or later, you can organize your apps by creating folders in iTunes or on your device. The folders are synced when you sync your device with your computer.

Sync downloaded apps to iPod touch, iPhone, or iPad

  1. Connect your device to your computer.

  2. Click the device button, then click Apps.

    A picture of the device button with Apps selected in the sidebar
  3. Click Install next to the apps you want to sync. If you have iOS 3.1 or later, you can also do the following:

    • Drag apps from the list on the left to the Home screen on the right.

    • Arrange your device’s Home screens by double-clicking a screen and dragging app icons to where you want them to appear.

    Picture of interface for syncing apps in iTunes
  4. Click Apply.

Create an apps folder in iTunes

  1. Connect your device to your computer.

  2. Click the device button, then click Apps.

    A picture of the device button with Apps selected in the sidebar
  3. On the Home screen, drag an app on top of another.

    Picture of one app icon being dragged on top of another to create a folder

    A new folder is created, containing both apps. If you want, type a name for the folder.

  4. Do any of the following:

    • Add apps to a folder: Drag them to the folder.

    • Open a folder: Double-click it.

    • Close a folder: Click outside of the folder.

    • Remove an app from a folder: Open the folder, and then drag the app to any Home screen.

    • Rearrange the apps in a folder: Drag the apps to where you want them to appear.

    • Change a folder’s name: Open the folder you want to rename, double-click the folder’s name, and type in a new name.

You can’t put a folder inside another folder.

You can use the apps you download from the App Store only on your iPod touch, iPhone, or iPad (not on your computer). Some apps might not work on all devices.

If you’re connected to a 3G, 4G, LTE, or Wi-Fi network, you can also buy apps directly from your iPod touch, iPhone, or iPad. For more information, see the documentation that came with your device.

 

Mac App Store Tips

os-x-10-10-app-store-2Troubleshooting the Mac App Store

If an app purchased on one Mac does not open after being copied to another Mac

On the other Mac (where the app was copied, not purchased):

  1. Delete the app that will not open.
  2. Open the Mac App Store.
  3. Ensure that you are logged in to the Mac App Store with the same account that purchased the app.
  4. Select the Purchases view from the top of the Mac App Store window.
  5. Find the app and click the Install button beside it.
  6. The app will be installed on the Mac you are using.

If you are unable to find an app you purchased from the App Store

Apps you purchase from App Store have an icon added to your Dock and are installed in the Applications folder. To locate them:

  1. Open the Finder.
  2. Choose Applications from the Go menu.
  3. Locate your app in the Applications folder.

If the Mac App Store application was removed after installing the Mac OS X v10.6.6 Combo Software Update

First, confirm that you haven’t simply removed the App Store icon from your Dock:

  1. Open the Finder.
  2. Choose Applications from the Go menu.
  3. Locate App Store in the Applications folder.

If you cannot find the app, confirm that it isn’t in your Trash by clicking on the Trash icon on your Dock and looking for App Store in the Trash contents. If it is listed in the Trash contents, follow the steps in this article under Step 1, “If you change your mind…” to return the App Store to your Applications folder.

If the Mac App Store has been fully removed from your computer, visit AppleCare Support Downloads to download the Mac OS X v10.6.6 Combo Software Update package. Double click the file that downloads to run the Software Update. The Mac App Store will be replaced in the Applications folder and in your Dock.

If nothing happens after clicking Buy when purchasing an app

Select the Purchases view at the top of the Mac App Store window. Look for your purchased app. If it is listed under Purchases and says Installed next to it, check your Dock or Applications folder for the app. If the app’s listing under Purchases says Install next to it, click the Install button. The app will then be downloaded and installed into the Applications folder. You will not be charged again for the app.

If the app is not listed under Purchases, your previous attempt to buy was not completed and you were not charged for the app. Navigate to where you tried to purchase the app earlier and click the Buy button for the app. This will charge your account for the app. If you delete the app and wish to to reinstall it later, you can use the Purchases view to reinstall it without being charged again.

If downloading an app is interrupted

Once an Internet connection is reestablished, your purchased downloads should automatically restart. The Mac App Store may alert you that there was an issue with the download and ask if you’d like to restart the download(s). Confirming will restart all pending downloads.

Note: The download time will vary according to the file’s size and your Internet connection speed.

Additional Information

  • You can find additional information by choosing Help > App Store Help from within the application.
  • Additional articles and support resources for the Mac App Store are available here.

If you forgot your Apple ID password

Use these steps to reset it and regain access to your Apple ID.

Reset your password

First, follow these steps:

  1. Go to My Apple ID and select “Reset your password.”
    What's an Apple ID screen
  2. Enter your Apple ID, then select Next. If you don’t remember it, choose Forgot your Apple ID.
    Enter your Apple ID screen
  3. After you enter your Apple ID, there are three ways you can reset your password. Choose an option below:

Answer your security questions

  1. Select “Answer security questions,” then select Next.
  2. Select your birth date, then select Next.
  3. Answer your security questions.
  4. Set a new password and select Reset Password.

Use email authentication

  1. Select “Email authentication,” then select Next. Apple will send the email to your primary or rescue email address.
    Confirmation screen
  2. Open the email and select the link to reset your password.
  3. When the My Apple ID page opens, set a new password and select Reset Password.

Didn’t get the email?

Use two-step verification

  1. Enter your Recovery Key.
    Verify Your Identity: Step 1 of 2
  2. Choose a trusted device. We’ll send your device a verification code.
  3. Enter the verification code.
  4. Set a new password and select Reset Password.

If you permanently lost your recovery key or access to your trusted device, you can’t reset your password.

Get help

If these steps didn’t help you reset your password, contact Apple Support.

What’s next?

After you reset your password, we’ll ask you to sign in with your new password the next time you use your Apple ID. If you want to, you can update your email address or change your Apple ID.

How to browse and purchase from the Mac App Store

Learn how to browse and purchase from the Mac App Store.

With the Mac App Store you can buy and download apps directly on your Mac. To download and purchase apps from the Mac App Store, you need to sign in with the same Apple ID you use on the iTunes Store. If you don’t have an Apple ID, you can create an account at My Apple ID (appleid.apple.com).

Note: If you have an existing credit balance on your iTunes Store account, that balance will be shared across the iTunes Store and Mac App Store.

Browsing for apps

If you already know what you’re looking for, you can search for the app name using the Search field in the upper-right corner of the Mac App Store. Your search results will be displayed after you press Enter or Return. You can also browse apps by categories such as games and productivity,

You can sort your search results by Relevance, Most Popular, Release Date, and Customer Rating using the Sort By function located just below the Search field. You can read app descriptions, user reviews, and view screenshots for any app.

Purchasing an app

When you find an app that you like, click Buy (you may be asked to sign in with your Apple ID). For more information about Apple ID, please see this article. When you click Buy, the app will begin downloading automatically, and the app icon will be added to your Dock with a progress bar below the app icon. Once the app is done installing, the progress bar below the app icon will go away.

Hide and unhide purchases in the Mac App Store

Learn how to hide and unhide your Mac App Store purchases.

Hide your purchases

If you hide an item you purchased in the Mac App Store, you won’t get update notifications for it, and you won’t see it on your Purchases page. If you’re using Family Sharing, hidden items will also be hidden from your family members.

Use these steps on OS X Mountain Lion or later:

  1. Open the Mac App Store.
  2. Choose Store > Sign In, then enter your Apple ID and password.
  3. Click Purchases.
  4. Right-click the item that you want to hide and choose Hide Purchase. A prompt will ask if you’re sure that you want to hide the item.
  5. Click the Hide Purchase button. The item will fade. The item below it, if there is one, will replace it in the list.

Use these steps on OS X Lion:

  1. Open the Mac App Store.
  2. Choose Store > Sign In, then enter your Apple ID and password.
  3. Click Purchases.
  4. Locate the item that you want to hide.
  5. Click the X to the right of that item. The item will fade. The item below it, if there is one, will replace it in the list.

Unhide your purchases

  1. Open the Mac App Store.
  2. Choose Store > Sign In, then enter your Apple ID and password, if you’re not already signed in.
  3. Choose Store > View My Account.
  4. Enter your Apple ID password, if prompted.
  5. From the Account Information page, click View Hidden Purchases.
  6. From the Hidden Purchases page, locate the app you want to unhide.
  7. Click the Unhide button.

 

 

Finding your purchased apps

Finding the apps you’ve purchased from the App Store is designed to be easy—read below to find out how.

Apps purchased via the Mac App Store

When purchased via the Mac App Store, apps are installed in the Applications folder. Icons for purchased apps are automatically placed in the current user’s Dock. There is also a purchases tab in the Mac App Store where you can see all of your Mac App Store downloads.

Apps purchased on another household Mac

Apps purchased on another Mac can be installed on other Macs in the household by opening the Mac App Store on each destination Mac and signing in with the same Apple ID as you used to purchase the apps originally. Selecting the Purchases view at the top of the the Mac App Store window will display all apps which have been purchased with that account. Apps not yet installed on the current Mac will show an “Install” button next to the app name and description. Clicking the Install button will install the selected app on the current Mac without charging the account again. The apps installed in this manner will be placed on the current user’s Dock and installed in the Applications folder.

Sharing apps with other household Macs via File Sharing

Apps which have been shared with other Macs in your household via file sharing/copy should be manually placed in the Applications folder on the the computers they were shared or copied to. The first time you open a copied app, it will require the user to authenticate with the Apple ID which was originally used to purchase the app.

 

 

How to resume interrupted downloads

If a Mac App Store download is interrupted, the App Store will automatically restart or resume your download. Follow the steps in this article If your download does not automatically resume.

Follow the steps in this article If your download does not automatically resume, or if you see this alert:

The application could not be downloaded.

The application you tried to download could not be
downloaded. Check your internet connection and try
again.
To resume your download:

  1. Open the Mac App Store.
  2. From the Store menu, choose Sign In.
  3. Enter your Apple ID and password.
  4. Click Purchases to get to your Purchases Page.
  5. Click the Resume button next to the app name.

Update OS X and App Store apps on your Mac

Use Software Update to keep OS X and Mac App Store apps up to date.

Automatic Updates

Your Mac notifies you when updates are available for OS X or software you’ve purchased from the Mac App Store.

Always Update

In OS X Yosemite, you can tell your Mac to automatically install updates as needed. The first time updates are ready, Yosemite gives you the option to always update automatically.

the Always Update notification banner in Yosemite

If you click Turn On when you see this notification, your Mac installs OS X and app updates overnight as they become available. Your computer automatically restarts as part of the update process when needed. The next morning when you log in, your apps and windows re-open just the way you left them. This way your computer is up to date and ready to continue where you left it.

Notifications

If you don’t turn on Always Update, your Mac lets you know every time updates are ready to install. You might see a notification in the Apple menu, a badge on the App Store icon, or an alert telling you that updates are available.

the Apple menu shows you how many updates are pending divider the App Store icon shows you how many updates are pending divider Notifications tell you when updates are ready to install.

When you see a Software Update alert, Click Update, Install, or Restart to install the updates that are ready. You can click the banner to dismiss the alert without updating and see the list of updates that are available and their descriptions.

For updates that can be postponed, a Later button appears in the alert. If it’s not a convenient time to install your updates, click Later to tell OS X to remind you about the update at another time. Click and hold the Later button to see additional options, like “Try Tonight” and “Remind Me Tomorrow.”

Check for Updates

OS X Mountain Lion, Mavericks and Yosemite

You can use these steps to manually check for updates, or to see more information about available updates:

  1. Choose App Store from the Apple menu.
  2. Click the Updates button in the toolbar at the top of the App Store window.

The Updates pane of the Mac App Store

Updates to OS X and software that you purchased from the Mac App Store are listed in the Updates pane of the App Store window. OS X updates appear at the top of the updates list. If more than one OS X update is available, you can click “More…” to see the complete list, along with descriptions of each update.

  • Click the Update button next to a item to update it.
  • If more than one update is available, click the Update All button to download and install all the updates that are listed.
  • A list of items that have already been updated in the last 30 days are shown at the bottom of the window.

You can monitor the process of an update from this window, or pause and resume updates if you want to continue downloading an item later.

Earlier versions of OS X

In earlier versions of OS X, choose Software Update from the Apple menu to manually check for OS X updates. Follow the onscreen prompts to install any updates that are available. If you’ve installed software from the Mac App Store, open the App Store app and check the Updates pane for updates to your purchased software.

Choose Software Update from the Apple menu to update your software

If you can’t connect to the Software Update server

If you’re using your iPhone as an Instant Hotspot, OS X doesn’t check for updates automatically. If you need to install an update while you’re using your cellular data connection, open the Updates pane of the Mac App Store to manually check for and download updates.

If you are using your Mac at a business or school, ask your network administrator if you’re using a proxy server. Software Update uses HTTPS to create a secure connection to Apple’s Software Update servers. Make sure you have a working Internet connection by opening http://www.apple.com in Safari. Your administrator can configure a proxy server to allow allow a secure connection to Apple’s Software Update server if needed.

Using standalone installers from Apple Support

Sometimes you might want to download a standalone installer instead of using Software Update. For example:

  • If you think you might need the same download again later
  • You want to install the same software on multiple computers
  • You have a faster Internet connection available from another computer
  • You have no Internet connection on the computer that needs the update

You can get standalone installers for many Apple software updates from the Apple Support website. Carefully read the download description before using a standalone installer. It lets you know if you need to apply other updates first. It also helps you determine if your Mac is compatible with the related download.

Find apps

There are several ways to browse for apps on App Store. If you’re looking for a specific app or kind of app, use search to find it quickly.

Browse apps, purchases, and updates

Click a button in the toolbar.

  • Featured: Browse new and noteworthy apps.
  • Top Charts: Browse the most popular apps.
  • Categories: Browse apps in specific categories, such as Photography. (You can browse apps in a particular category by choosing an item from the All Categories pop-up menu in the Quick Links section. The Quick Links section is located in the right part of the window shown when you click Categories.)
  • Purchases: View apps you purchased.
  • Updates: View updates to apps you installed on your Mac and updates to OS X.

Search for apps

Type text in the search field at the top right of the App Store window, and then choose an item from the list or press Return to display results.

How to create a Mac App Store account

Learn how to create a Mac App Store account.

In order to purchase and download from the Mac App Store, you’ll need to have an Apple ID. If you have used the iTunes Store, then you can sign in to the Mac App Store using the same Apple ID you use on the iTunes Store. If you don’t have an Apple ID, you will need to create one before you can begin using the Mac App Store.

Note: The payment information on your iTunes Store account will be the same as the Mac App Store. If you have a store credit balance on the iTunes Store, that balance will be shared with both the iTunes Store and Mac App Store. The balance will be updated upon you making a purchase from either store.

Creating an Apple ID for use on the Mac App Store

  1. Open the Mac App Store.
  2. From the App Store menu, choose Store > Create Account
  3. Once you have read and agree to the Terms and Conditions, click Agree.
  4. When prompted, you’ll need to enter your email address and password, your email address will be used as your Apple ID.
  5. Once you’ve created your password and filled out all of the required fields click Continue.
  6. You’ll now be asked to enter your payment and billing information. Once you’ve completed entering your payment information click Create Apple ID.
  7. A verification email will be sent to the email address you provide. You will need to check for an email from Apple, and click the link to verify your email address.
    "A verification email has been sent to you... Check your email and follow the link to finish creating your Apple ID."

 

Share files, folders, and other services

os-x-10-10-finderYou can set up your Mac to share files, folders, and other services with users on your network. You can also share your screen, or share a printer connected to your Mac.

Use the information on this page to help you choose which services to share, and whom to share with.

DVD or CD sharing

If you install the DVD or CD Sharing Setup software, users of other computers should be able to access your DVD or CD drive. This can be helpful if the other computer doesn’t have an optical drive, or if you want to provide access to your optical drive to other computers on your Ethernet or wireless network.

Share your optical drive with another computer

You can share discs in your computer’s DVD drive with other computers on your network.

  • Open Sharing preferences if it isn’t already open (choose Apple menu > System Preferences, click Sharing), then select the DVD or CD Sharing checkbox.

    Open Sharing preferences for me

  • To be notified when a computer tries to access your optical drive, select “Ask me before allowing others to use my DVD drive.”

Screen sharing

You can let others see what’s on your screen; open, move, and close files and windows; open apps; and even restart your Mac.

Screen Sharing pref pane

You can let others view your computer screen on their own Mac. While your screen is being shared, the user of the other Mac sees what’s on your screen and can open, move, and close files and windows, open apps, and even restart your Mac.

  1. Open Sharing preferences if it isn’t already open (choose Apple menu > System Preferences, then click Sharing).

    Open Sharing preferences for me

  2. Select the Screen Sharing checkbox.

    If Remote Management is selected, you must deselect it before you can select Screen Sharing.

  3. To specify who can share your screen, select one of the following:

    • All users: Anyone with a user account on your Mac can share your screen.

    • Only these users: Screen sharing is restricted to specific users.

  4. If you selected “Only these users,” click Add  at the bottom of the users list, then do one of the following:

    • Select a user from Users & Groups, which includes all the users of your Mac.

    • Select a user from Network Users or Network Groups, which includes everyone on your network.

  5. To let others share your screen without having a user account on your Mac, click Computer Settings, then select one or both of the following:

    • Anyone may request permission to control screen: Before other computer users begin screen sharing your Mac, they can ask for permission instead of entering a user name and password.

    • VNC viewers may control screen with password: Other users can share your screen using a VNC viewer app—on iPad or a Windows PC, for example—by entering the password you specify here.

    If this computer’s screen is shared only by other OS X users, turn off these options and add accounts for the other users.

File sharing

You can share files with other Mac computers:

Share your Mac with everyone, or restrict the sharing service to allow specific users access to only certain folders.

File Sharing pref pane

You can share files and folders with others on your network. You can share your entire Mac with everyone, or allow specific users access to only certain folders.

  1. Open Sharing preferences if it isn’t already open (choose Apple menu > System Preferences, then click Sharing).

    Open Sharing preferences for me

  2. Select the File Sharing checkbox.

  3. To select a specific folder to share, click Add  at the bottom of the Shared Folders list, locate the folder, select it, then click Add.

    The Public folder of each user with an account on your Mac is shared automatically. To prevent a folder from being shared, select it in the Shared Folders list and click Delete .

  4. By default, any user set up on your Mac in Users & Groups preferences can connect to your Mac over the network. A user with an administrator account can access your entire Mac.

    To give only specific users access to a folder, select the folder in the Shared Folders list, then click Add  at the bottom of the Users list. Then do one of the following:

    • Select a user from Users & Groups, which includes all the users of your Mac.

    • Select a user from Network Users or Network Groups, which includes everyone on your network.

    • Select a person from your contacts. Create a password for the person, then click Create Account.

  5. To specify the amount of access for a user, select the user in the Users list, click the triangles next to the user name, then choose one of the following:

    • Read & Write: The user can see and copy files to and from the folder.

    • Read Only: The user can view the contents of the folder but can’t copy files to it.

    • Write Only (Drop Box): The user can copy files to the folder but can’t view its contents.

    • No Access: The user can’t see or copy files from the folder.

  6. OS X allows guests to access shared folders on your Mac. To turn off guest access, deselect “Allow guests to connect to shared folders” in the Guest Account pane of User & Groups preferences.

Open Users & Groups preferences for me

Printer sharing

If you have a printer connected to your Mac, you can let others on your network use it.

Printer Sharing prefs

You can share your printer with another Mac or with a UNIX computer. The computers must be on the same local network as your Mac, and the Mac users must have Mac OS X v10.4 or later.

Printer sharing is for non-network or non-wireless printers that typically are plugged in directly to your computer. You don’t need to share network, wireless, or AirPrint compatible printers because they are already shared on your network.

  1. Open Sharing preferences if it isn’t already open (choose Apple menu > System Preferences and click Sharing), then select the Printer Sharing checkbox.

    Open Sharing preferences for me

  2. Below Printers, select the printer you want to share.

    When you share a printer, all users on your network (“Everyone”) can use it by default. If you want to restrict access to specific people, continue with steps 3 and 4.

  3. Click Add  at the bottom of the Users list, then do any of the following:

    • Select a user from Users & Groups, which includes all the users of your Mac.

    • Select a user from Network Users or Network Groups, which includes everyone on your network.

    • Select a person from your contacts. Create a password for the person, then click Create Account.

  4. When you add people to the Users list, access to the shared printer is reset to No Access for users on your network (“Everyone”). To provide access to Everyone again, click the triangles, then choose Can Print.

To remove a user, select the name, then click Remove . You can’t remove Everyone.

Remote login

If you allow remote login, you can use Secure Shell (SSH) to log in to your Mac from another location.

Remote login pref pane

If you allow remote login, you can use Secure Shell (SSH) to log in to your Mac from another computer.

You can’t use Telnet to log in to your Mac.

Set up Remote Login

  1. On your Mac, open Sharing preferences if it isn’t already open (choose Apple menu > System Preferences, then click Sharing).

    Open Sharing preferences for me

  2. Select Remote Login.

    Selecting Remote Login also enables the secure FTP (sftp) service.

  3. Specify which users can log in:

    • All users: Any of your computer’s users and anyone on your network can log in.

    • Only these users: Click Add , then choose who can log in remotely. Users & Groups include all the users of your Mac; Network Users and Network Groups include people on your network.

Log in from another computer

To log in from another computer, open Terminal (or another SSH app) on that computer, then type:

ssh username@IP address

For example, if your user name is steve, and your computer’s IP address is 10.1.2.3, open Terminal on the other Mac and type:

ssh steve@10.1.2.3

Don’t know your user name and the IP address for your Mac? It’s easy to find them. Open the Remote Login pane of Sharing preferences; your user name and IP address are shown below the “Remote Login: On” indicator.

Open the Remote Login pane of Sharing preferences for me

Allowing remote login to your Mac can make it less secure. For more information about keeping your Mac secure, see Protect your Mac.

For more information about using the ssh command, type “man ssh” at a Terminal shell prompt.

man page for ssh

Remote Management

If your Mac is remotely managed using Apple Remote Desktop, turn on remote management in Sharing preferences.

Remote Management pref pane

If you are sharing your screen and Mac using Remote Desktop, use Remote Management instead of Screen Sharing in Sharing preferences.

  1. Open Sharing preferences if it isn’t already open (choose Apple menu > System Preferences, then click Sharing), then select the Remote Management checkbox.

    Open Sharing preferences for me

  2. Do one of the following:

    • Select “All users” to let all users on your network connect to your Mac using Apple Remote Desktop.

    • Select “Only these users,” click Add , then select the users who can share your Mac using Apple Remote Desktop.

  3. Click Options, then select the tasks remote users are permitted to perform.

  4. Click Computer Settings, then select options for your Mac. If people connect using a VNC viewer, you need to set a password.

Apple Remote Desktop is available from the App Store. For help setting up and using Apple Remote Desktop, see Remote Desktop Help.

Open App Store for me

Remote Desktop Help

Remote Apple events

Set your Mac to respond to events sent from other computers on a network.

Remote Apple Events pref pane

Your Mac can accept Apple events from apps running on other computers. An Apple event is a task being performed on a Mac, such as “open this document” or “print.”

With remote Apple events turned on, an AppleScript program running on another Mac can interact with your Mac. For example, the program could open and print a document that’s located on your Mac.

  1. Open Sharing preferences if it isn’t already open (choose Apple menu > System Preferences, then click Sharing).

    Open Sharing preferences for me

  2. Select the Remote Apple Events checkbox.

  3. Specify who can send events:

    • All users: Any of your computer’s users and anyone on your network can send events.

    • Only these users: Click Add , then choose who can send events. Users & Groups include all the users of your computer; Network Users and Network Groups include people on your network.

For more information about AppleScript, see the AppleScript website.

Internet sharing

Share your Internet connection with other computers on your local network.

Internet Sharing pref pane

You can share your Internet connection with other users on your local network.

  1. Open Sharing preferences if it isn’t already open (choose Apple menu > System Preferences, then click Sharing).

    Open Sharing preferences for me

  2. Select the Internet Sharing checkbox.

  3. Click the “Share your connection from” pop-up menu, then choose the Internet connection you want to share. For example, if you’re connected to the Internet over Ethernet, choose Ethernet.

  4. Select how you want to share your Internet connection in the “To computers using” list. For example, if you want to share your Internet connection over Wi-Fi, select Wi-Fi.

    If you share your Internet connection using Wi-Fi, deselect the Internet Sharing checkbox, click Wi-Fi Options, give your network a name and password, then select the Internet Sharing checkbox again.

If your Internet connection and your local network use the same port (Ethernet, for example), investigate possible side effects before you turn on Internet sharing. In some cases, sharing your Internet connection disrupts the network. If you use a cable modem, for example, you might unintentionally affect the network settings of other ISP customers, and your ISP might terminate your service.

Bluetooth sharing

If your Mac is Bluetooth enabled or you have a Bluetooth USB adapter connected to your Mac, you can share files with other Bluetooth enabled computers and devices.

Bluetooth Sharing pref pane
  1. Open Sharing preferences if it isn’t already open (choose Apple menu > System Preferences, then click Sharing).

    Open Sharing preferences for me

  2. Select the Bluetooth Sharing checkbox and set the following options:

    • When receiving items: Choose Accept and Save to save all items sent to your Mac; choose Accept and Open to open the items; or choose “Ask what to do” to decide what to do each time a file is sent. If you don’t want to accept any items sent to your Mac, choose Never Allow.

    • Folder for accepted items: Choose the folder in which you want to store accepted files. The default folder is the Downloads folder. Choose Other to select a different folder.

    • When other devices browse: Choose Always Allow to let devices browse your Mac, or choose Ask What to Do to manually decide what to do each time a device tries to browse your Mac. If you don’t want other devices to browse your Mac, choose Never Allow.

    • Folders others can browse: Choose the folder on your Mac that other devices can browse. The default folder is the Public folder. Choose Other to select a different folder.

To set options for what happens when others try to send you files or browse your Mac using Bluetooth, open Bluetooth File Exchange, then choose Help > Bluetooth Help.

Open Bluetooth File Exchange for me

Share the contents of the Clipboard with another Mac

Transfer information between the Clipboards of the two computers

When you’re sharing one computer’s screen with another computer, you can transfer information between the Clipboards of the two computers. For example, you can:

  • Copy text and images from documents on one Mac and paste them into documents on the other.

  • Select and drag text and images from one Mac to the other.

  • Copy a link from your web browser and paste it into a web browser on the other Mac.

  • Copy text from a document on one Mac and drop it on the desktop of the other Mac to create a clipping.

  1. Start a screen sharing session with a Mac on your network. See Share the screen of another Mac.

  2. Choose Edit  > Use Shared Clipboard.